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Privacy Policy

Privacy Policy of Ultimate Preset

At Ultimate Preset, the privacy of your personal data is extremely important to us. We are committed to protecting your data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR). This Privacy Policy describes how we collect, use, store, and protect your personal information and your rights regarding these data.

1. Who We Are

Ultimate Preset is the data controller of your personal data. Our registered office is located at Province of Venice, Italy. For any questions regarding your personal data, please contact us at info@ultimatepreset.com.

2. How We Collect Data

We collect personal data that you provide to us directly in various ways, including:

  • When you make an online purchase,
  • When you subscribe to our newsletter,
  • When you contact our support for assistance,
  • When you leave a product review,
  • When you create an account on our website.
3. Types of Data Collected

The data we collect includes:

  • Identifying Data: name, surname, email address, and billing address,
  • Payment Data: processed directly by our third-party payment providers (e.g., Stripe, PayPal). We do not store or have access to full credit card numbers,
  • Usage Data: information related to your activity on the site, such as pages visited and products purchased,
  • Technical Data: IP address, device type, operating system, browser type, and other browsing-related information.
4. Why We Collect Data

We collect your data for the following purposes:

  • To provide you with the best experience on Ultimate Preset,
  • To process your orders and provide you with digital downloads,
  • To send you information about new products, special offers, and educational content (with your consent),
  • To offer personalized support and product recommendations,
  • To facilitate tax collection and prevent fraud,
  • To improve the functionality and security of our website.
5. Legal Basis for Data Processing

We process your data based on different legal grounds:

  • Contract Performance: to process orders and provide digital downloads,
  • Consent: to send you marketing communications or promotions (if you subscribed to our newsletter),
  • Legitimate Interest: to improve our website and services, and for fraud prevention,
  • Legal Obligations: to comply with tax and legal requirements.
6. Sharing of Data

We will share your data only with:

  • Service Providers: who assist us in delivering our services, such as payment processing and email marketing,
  • Regulatory Authorities: if required by law or to protect our rights.

Your personal data will never be sold to third parties.

7. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we will ensure that adequate protection measures are in place, such as:

  • A European Commission “adequacy decision” regarding the data protection laws of the destination country, or
  • A data processing agreement with third parties in the country to ensure the protection of your data.

For example, our email marketing provider stores data outside the EEA, in the United States, and is protected by appropriate safeguards such as the EU-US Privacy Shield.

8. Use of Cookies

We use cookies and other tracking technologies to enhance your experience on our site. Cookies help us analyze traffic, improve site functionality, and personalize your experience. You can manage cookie preferences directly from your browser settings.

9. Data Protection

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or disclosure. While we strive to protect your information, we cannot guarantee absolute security.

10. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: You have the right to access your personal data,
  • Correction: You can request the correction of inaccurate or incomplete data,
  • Deletion: You can request the deletion of your data (right to be forgotten) in certain circumstances,
  • Restriction of Processing: You can request the restriction of data processing,
  • Objection to Processing: You can object to data processing for direct marketing or legitimate interests,
  • Data Portability: You can request the transfer of your data to another service provider,
  • Withdrawal of Consent: You can withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at info@ultimatepreset.com.

11. Changes to the Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the date of the last update. We encourage you to review this page regularly for updates.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Email: info@ultimatepreset.com

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